Bear Creek Veterinary Hospital is locally operated as a proud member of the PetVet Care Centers Network.
Current Job Openings
Position Overview:
Help to develop and maintain a high quality; efficient and effective medical team, by fostering an environment of trust, teamwork and accountability. Work in tandem with the Hospital Manager and reports directly to the Regional Manager.
Salary Range: $245,000 to $250,000, Options for sign on and relocation
Essential Position Functions:
- Comprehensive Patient Work-Ups
- Obtain a complete history in conjunction with the technician.
- Perform thorough physical exams, including temperature, pulse, respiration, and body condition score for each patient.
- Make notes on the master health form with any problems and diagnosis.
- Recommend all appropriate comprehensive diagnostic screenings.
- Correctly interpret diagnostic results.
- Client Communication and Education
- Communicate medical findings, recommended diagnostics, prognosis, and the recommended plan to the pet owner. Make notes in the chart to record all such conversations.
- Note any recommendations declined by the pet owner in the medical record.
- Provide status reports to the client on hospitalized patients' condition in a timely manner.
- Perform timely discharge appointments and ask the pet owner if they have any questions.
- Respond to client phone calls in a timely manner.
- Diagnostic Procedures & Surgery
- Perform appropriate pre-op exams and diagnostics.
- Practice good surgical techniques.
- Ability to use and delegate appropriate surgical prep techniques with the technician.
- Call back clients with results of diagnostic tests and provide a copy with interpretation for the pet owner.
- Review discharge instructions with the technician or pet owner.
- Medical Record Responsibilities
- Record patient exams in medical records using SOAP format.
- Follow AAHA guidelines for medical records.
- Complete records by the end of the business day. No records are permitted to leave the hospital.
- Fully document all patient care to ensure good case management.
- Complete medical records in a legible and complete manner.
- Pharmacy Duties
- Prescribe appropriate medication for patient conditions with appropriate dosing.
- Approve prescriptions and review labels for accuracy.
- Maintain the security of controlled drugs.
- Monitor inventory levels of controlled substances.
- Log controlled substances consistently.
- Promotes Teamwork & Staff Efficiency
- Assist in keeping appointments running on time.
- Clearly communicate instructions to staff in a respectful manner.
- Willingness to assist staff with their duties when needed.
- Communicate pertinent information to colleagues for efficient case management.
- Promote a positive attitude throughout the practice.
- Answer the persistent ringing phone when necessary.
- Be available to colleagues and management when off duty for matters that cannot wait until the next business day.
- Financial Responsibilities
- Correctly estimate client invoices.
- Clearly communicate costs to clients.
- Follow hospital guidelines for client payment and credit policies.
- Appropriately use and conserve clinic resources.
- Continuing Education Responsibilities
- Share information gathered at continuing education meetings with colleagues.
- Assist in teaching at staff meetings.
- Assist with mentoring and training staff members.
- Attend at least 80% of on-site staff training and meetings.
- Performs other duties as assigned by Management.
Additional Position Functions: Assignment to the areas listed below may include the following additional essential job functions:
- Strategic Focus
- Work with Medical staff to build an understanding and an appreciation of how behaviors impact revenue.
- Provide feedback to Medical staff on weekly/monthly production performance and coach for improvement.
- Participate in marketing efforts where appropriate and provide suggestions for improvement.
- Work with the PetVet Support Center on staff contract and compensation issues.
- Provide stability and leadership within the Hospital.
- Work with the Hospital Manager on weekly priorities and expectations.
- Participate in weekly operational conference calls.
- Work with the Hospital Manager on Medical Staff Scheduling.
- Utilize a one-on-one process for ongoing direct communication with Medical staff and other Hospital support staff.
- Tactical Focus
- Resolve client issues where appropriate (when attending Medical staff or Hospital Manager have not been effective).
- Receive and evaluate new product information.
- Evaluate and monitor protocols for the daily running of the hospital from intake to discharge.
- Monitor cases in the hospital and attend daily rounds when possible to be sure the highest standards are being upheld.
- Recommend fees for new products and services.
- Meet regularly with the Hospital Manager to review controllable costs:
- Medical staff and Support payroll
- Inventory
- Other Medical related expenses
- Participate in assistant and technician reviews.
- Maintain availability to answer questions with regards to all aspects of the hospital.
- Participate in practice management updates and training at all levels.
Competencies:
- Clinical Knowledge and Skills: Demonstrate clinical knowledge and skill in examining and assessing animals. Perform cardiovascular, respiratory, orthopedic, neurological and other necessary examinations. Diagnosis and prescribe appropriate treatment.
- Problem-Solving: Ability to develop solutions to challenges relating to the management of a high-quality veterinary hospital.
- Communication Skills: Demonstrate effective communication of diagnostic and therapeutic options to clients. Display effective communication with internal medical and hospital staff.
- Professionalism: Work as part of a high-quality, professional veterinary team with the ability to provide and receive appropriate constructive criticism, suggestions, and feedback.
- Business Acumen: Ability to understand the management and finances of the veterinary hospital practice.
- Ethics: Knowledge and understanding of ethical principles that guide decisions affecting patients.
- Commitment to Continuing Education: Commitment to utilize available resources of continuing education and to facilitate learning of others.
Qualifications:
- Veterinarian degree (DVM) from an accredited college or university.
- Current State Veterinary License.
- DEA registration must be obtained and maintained.
- Five plus years of experience in a veterinary practice.
- Experience overseeing Veterinary Technicians and Assistants as well as other hospital or practice staff.
- Must demonstrate a desire to continue learning in veterinary care and participate in leading staff training.
Position Knowledge and Skill Requirements:
- Excellent Communication Skills and the ability to communicate effectively, efficiently, and in a timely manner with all members of the Medical and Hospital staff.
- Client communication skills, must be able to elicit information, establish rapport, offer explanations with pet owners.
- Display confidence and reassurance when dealing with pets experiencing severe stress, illness, or pain.
- May include some climbing, balancing, stooping, kneeling, crouching, or crawling.
- Some tasks involve the periodic performance of moderately physically demanding work.
- Position does require the ability to lift up to 50 pounds.
Additional Information:
The list of essential functions and additional functions, as outlined in this job description, is intended to be representative of the tasks performed within this position. The omission of any job function does not preclude management from assigning duties not listed herein if such functions are a required assignment for the position.
PetVet Care Centers, Inc. is one of the nation’s leading operators of veterinary hospitals for companion animals. The company operates over 450 hospitals across multiple states and employs over 11,000 people including over 800 veterinarians. Since its inception, PetVet has been structured around a model that is focused on developing a partnership between the hospitals and the company and providing the highest quality medicine and service.
PetVet is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law. EOE, M/F/D/V
PetVet respects your privacy and is committed to protecting your personal information. Please see our privacy notice for additional information about our data practices.
Position Overview: The veterinary assistant provides support to the veterinarians and technicians in their daily tasks by cleaning and maintaining equipment, feeding, exercising and grooming patients, preparing and sanitizing surgery suites, restraining and handling patients, and clerical and administrative work. They deliver quality care for all patients and provide exceptional service.
Essential Functions:
- Provide compassionate care to all patients
- Greet patients and their owners as they arrive and show them to an examining room, taking the patient's weight and other vital signs upon arrival
- Triage patients, perform physical exams, treatments, and administer medication as directed by the licensed veterinary technicians (LVT's).
- Calm and soothe anxious patients
- Assist doctors and technicians with the administration of medications or with patient restraint
- Perform laboratory tests and take radiographs
- Operate and maintain hospital equipment, including EKG, fluid pump, syringe pump, scales, anesthetic monitors, and machines, etc.
- Fill prescriptions, calculate and administer medications, maintain proper documentation, logging, and security of controlled drugs.
- Feed patients as prescribed by the attending doctor or as the client has requested; record appetites; recognize and report any unusual conditions or abnormal behaviors
- Communicate in a positive manner with clients and ensure that they feel comfortable leaving their pet(s)
- Educate clients about insurance, wellness, and medicinal plans
- Maintain the cleanliness of the hospital each day; clean equipment, kennels, and facilities using chemicals and supplies; ensure the safe use of chemicals; complete laundry
- Bath and care for patients who stay overnight; ensure that every animal released is clean and properly groomed prior to their release
- Adhere to the hospital's safety and wellness regulations
- Understand and carry out oral and written directions
- Maintain accurate medical records
- Show up for work regularly; full-time presence at work is essential for every shift
- Promote hospital products and services and support the organization
- Respond respectfully with urgency to directions given by Doctor of Veterinary Medicine (DVM) or Licensed Veterinary Technicians (LVT).
- Perform any other duties as assigned by the Manager; may have other assigned duties if working in a specialty area (i.e., dentistry, surgery, emergency, radiology, cardiology, neurology, internal medicine, etc.)
Additional Functions: Assignment to the areas below may include the following additional job functions:
Cardiology:
- Assists in collecting and submitting laboratory samples
- Ability to learn to identify common and acquired cardiac disorders and arrhythmias
- Sets up and calibrates transducers/physiographs to measure intracardiac and intravascular pressures
- Understands the basic physiology and engineering of pacemakers
Dentistry:
- Assists with dental cleanings, polishing, and intraoral radiographs
- Assists with dental procedures and oral surgery
Dermatology:
- Assists with performing ear cleanings and minor flushes
- Obtains skin scrapes and tape samples
- Prepares skin and ear cytology
- May induce and monitor anesthesia under direction and supervision
- May place intravenous catheters
- May prepare and administer medications, intravenously, orally, and topically
Emergency:
- Assists veterinarians with a variety of emergency procedures and critical care situations
- Cleans wounds and applies casts or bandages
- Give injections and takes blood samples
- May have to be on call in the intensive care unit
Internal Medicine:
- Researches general wellness and preventative medicine for animals
Neurology:
- Assists with various technical procedures including intravenous catheter placement, venipuncture, IV injections, wound management, drug administration assistance, bandage care, vital sign monitoring, intubation, surgery support, and various routine diagnostic Electromyography (EMG) testing
Oncology:
- Assists veterinarians with patient assessment, diagnostics, treatments, and procedures
- Provides empathy, comfort, and unparalleled nursing care to all patients and serves as a strong patient advocate during the patient's hospitalization
- Provides client communication and education on various oncology disease processes
Ophthalmology:
- Assists veterinarians with ocular exams
- Assists with diagnostic testing (Schirmer Tear Testing, Tonometry, Ocular Ultrasounds, Electroretinogram testing, etc.)
Radiology:
- Assists veterinarians with providing high-quality diagnostic imaging services to inpatient, outpatient, surgical, and emergency patients
Surgery:
- Provides extensive surgical assistance by preparing patients, scrubbing, shaving, acting as a surgical nurse, and operating specific surgical equipment and supplies
Competencies:
- Care and Compassion – displays a desire to build rapport, provide personal assistance, and emotional support
- Animal Restraint and Safety – uses sound judgment when handling patients and always takes appropriate precautionary steps when needed
- Communication – uses effective and appropriate methods of interacting with others
- Team Orientation – works cooperatively with the team to address tasks and accomplish goals
- Dependability – demonstrates responsibility in completing all job tasks
- Cleanliness Standards – consistently follows sanitization and sterilization policies and procedures
- Energy and Productivity – completes tasks quickly and thoroughly without prompting
- Time Management – manages time and prioritizes work tasks effectively
- Technical Skills and Learning – keeps up-to-date with new technical skills and knowledge in the field
- Care and Use of Equipment – takes appropriate steps to perform operation checks and maintenance of equipment
Qualifications:
- High school diploma or equivalent
- One or more years' experience in a veterinary environment successfully performing all of the duties of this position
- Vet Tech (VTNE) Certification preferred
- Experience with surgical monitoring, radiology, dental prophylaxis, and client education preferred
- May consider an equivalent combination of education, certification, training, and/or experience
Position Requirements:
- Maintains current knowledge in the field of expertise and actively seeks opportunities for continuing education and skill improvement.
- Ability to restrain animals, fill prescriptions, and monitor sedation procedures
- Ability to work with or around sick animals, potentially hazardous materials, cleaning chemicals, gas anesthetics, zoonotic diseases, and unpleasant odors
- Requires knowledge of hospital procedures, policies, and services; client and patient treatment protocols; hospital computer systems; and the standard procedures, records, and terminology used in a veterinary hospital.
- Must be flexible with scheduling and able to work some weekends and holidays
- Depending on the functional area of assignment, tasks may involve extended periods of time at a keyboard or workstation and/or extended periods of time standing and/or walking.
- This is a strenuous job that requires a lot of lifting, cleaning, and constant motion. May involve some climbing, balancing, stooping, kneeling, crouching, or crawling
- Some tasks involve the periodic performance of moderately physically demanding work, usually involving lifting or carrying moderately heavy animals (up to 50 pounds)
Additional Information: The list of essential functions, as outlined in this job description, is intended to be representative of the tasks performed within this classification. The omission of any job function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position.
PetVet Care Centers, Inc. is one of the nation’s leading operators of veterinary hospitals for companion animals. The company operates over 450 hospitals across multiple states and employs over 11,000 people including over 800 veterinarians. Since its inception, PetVet has been structured around a model that is focused on developing a partnership between the hospitals and the company and providing the highest quality medicine and service.
PetVet is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law. EOE, M/F/D/V
PetVet respects your privacy and is committed to protecting your personal information. Please see our privacy notice for additional information about our data practices.
Position Overview: The Hospital Manager works daily to develop an efficient and effective hospital support team by fostering an environment of trust, teamwork, and accountability. The Hospital Manager partners with the Veterinarian to provide an efficient and profitable operation by driving revenue and managing costs while creating a hospital culture based on high-quality patient care and excellent customer service.
Essential Position Functions:
- Supervises the staff within all hospital support departments; achieves and maintains all labor goals.
- Hires and trains office and technical clinic support staff; responsible for new hire paperwork.
- Orients and trains new clinic staff to the hospital and duties.
- Reviews work performance of direct reports, constructively delivers feedback, resolves personnel issues, and discussions with the Regional Manager weekly.
- Conducts timely performance appraisals.
- Documents and reports accidents; files appropriate reports.
- Writes policies/procedures relating to all technical aspects of the hospital and presents for approval.
- Manages schedules for technical and administrative staff coordinates the DVM.
- Monitors Workforce Management for missed punches and management of overtime hours daily.
- Administers the daily operations.
- Works with the PetVet Care Centers support team to ensure compliance with all administrative responsibilities.
- Monitors budgets, purchases equipment and supplies, and oversees the maintenance of the facility.
- Responsible for submitting contract veterinarian invoices, submitting all local vendor invoices, ensuring invoice accuracy, and obtaining w9’s from local vendors.
- Assists in resolving issues with pet owners where appropriate.
- Reviews revenue, labor, and employee issues with the PetVet leadership on a weekly conference call; achieve goals set in each area.
- Responsible for all local accounting functions; ensure daily financial information is accurate.
- Oversees the management of the inventory and ensures proper documentation and systems are in place.
- May establish and oversee billing practices; reviews and maintains the accuracy of billing and oversees charge capturing.
- May be responsible for contracts or negotiations with insurance providers.
- Maintain compliance of current licensure and the display of the same. Maintaining updated licenses for DVMs.
- Performs other duties and responsibilities as assigned by the Manager.
Competencies:
- Analytical skills; strong ability to analyze information quickly and efficiently as it relates to the hospital’s finances.
- Strategic planning; the ability for financial forecasting, marketing plans, and long-term plans for the growth of the practice.
- Leadership; ability to effectively manage and direct hospital staff towards a common goal.
- Decision-making skills; possess the ability to make good decisions, solve problems, and decide on essential matters.
- Communications; demonstrate the ability to communicate, orally, and in writing, effectively to convey necessary information to hospital staff.
- Resourcefulness and adaptability; the ability to take the initiative and get things done as well as the ability to adapt to changes or new information.
- Compliance; ability to understand and manage important compliance regulations and requirements of the hospital.
- Planning and prioritizing; must be able to organize work efficiently, set priorities, and establish plans and timetables for achieving goals.
Qualifications:
- Bachelor’s degree in business, health science or related field strongly preferred.
- At a minimum, five years of direct office management experience, including at least two years of supervisory experience is required.
- Certified Veterinary Practice Manager (CVPM) or Master of Healthcare Administration (MHA) is preferred.
- May consider an equivalent combination of education, certification, training, and/or experience.
Position Knowledge and Skill Requirements:
- Ability to provide customer service in a courteous, prompt, and efficient manner.
- Computer proficiency in using Microsoft Office products (Word, Outlook, and Excel) and applicable organization-specific software.
- Establish and maintain productive and cooperative working relationships.
- Active time management and organizational skills to complete work promptly.
- Excellent communications skills both orally and in writing.
- Must be flexible with scheduling and able to work some weekends and holidays.
- Ability to work with or around sick animals, potentially hazardous materials, cleaning chemicals, gas anesthetics, zoonotic diseases, and unpleasant odors.
- Depending on the functional area of assignment, tasks may involve extended periods at a keyboard or workstation and/or extended periods standing and/or walking.
- May include some climbing, balancing, stooping, kneeling, crouching, or crawling.
- Some tasks involve the periodic performance of moderately physically demanding work, usually involving lifting or carrying moderately heavy animals (up to 50 pounds).
- Other duties and responsibilities as assigned by management.
Additional Information: The list of essential functions, as outlined in this job description, is intended to be representative of the tasks performed within this classification. The omission of any job function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position.
#LI-DB1
PetVet Care Centers, Inc. is one of the nation’s leading operators of veterinary hospitals for companion animals. The company operates over 450 hospitals across multiple states and employs over 11,000 people including over 800 veterinarians. Since its inception, PetVet has been structured around a model that is focused on developing a partnership between the hospitals and the company and providing the highest quality medicine and service.
PetVet is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law. EOE, M/F/D/V
PetVet respects your privacy and is committed to protecting your personal information. Please see our privacy notice for additional information about our data practices.
Position Overview: The Medical Director (MD) is responsible for providing strong leadership for the hospital, managing and mentoring associate veterinarians, and assuring regulatory compliance relating to the practice of veterinary medicine. The MD is also responsible for maintaining an environment of teamwork in which the highest quality veterinary medicine is delivered. In partnership with the hospital leadership team, the MD holds shared responsibility for the financial health of the hospital, directing staff and the overall management of practice operations. The MD also serves as a staff veterinarian in addition to the administrative and leadership duties of the MD role. Effective MDs demonstrate strong work and professional ethics, a positive attitude, and uphold a high standard of patient care. They are part of the foundation upon which successful veterinary practices are built and directly impact and influence hospital culture and morale.
Salary Range: $295,000 to $300,000, Options for sign on and relocation
Essential Functions:
- Maintaining a high quality of progressive veterinary care
- Oversees and gives directives regarding medical standards and quality of care
- Sets policies as they pertain to the practice of medicine
- Works toward making various services work as one team
- In conjunction with appropriate leadership team members, recommends additions to the hospital inventory
- Budgets for new equipment and provides a reasonable cost estimate and return on investment
- Sees patients and handles clinical practice
- Ensures positive communication with clients and between doctors, including the proper transfer of patient care responsibilities
- Reviews patient records for completeness and accuracy and uses them to promote medical excellence
- Appropriately manages controlled drugs
- Reviews and approves requests for alternatives to additional drugs and medical supplies
- Conducts regular doctor meetings
- Performs other duties as assigned by Manager
Administration duties:
- Handles patient care problems, client complaints, and referral partner issues
- Manages veterinary, client, and board complaints and recommends resolutions
- Schedules staff at the hospital to meet practice needs
- Develops medical policies
- Assists in ensuring practice compliance with the State Veterinary Medical Practice Act, OSHA, and AAHA standards
Leading by example:
- Holds licensure in good standing to practice and maintains all required licenses with timely renewals
- Monitors DVM performance and production, provides coaching when appropriate
- Serves as a mentor and role model for all staff veterinarians
Development of the practice:
- Leads candidate interviews of potential DVMs
- Identifies new service opportunities that do not currently exist in the hospital
- Holds ownership for the revenue and success of the practice through monitoring key performance indicators and works with the Hospital Manager to make adjustments to achieve positive results
- Helps identify and plan for upcoming challenges in maintaining hospital operations and possible temporary solutions (locum)
- Performs other duties as assigned by Manager
Competencies:
- Conflict resolution
- Leadership
- Communication
- Customer Service
- Ethics
- Positivity
Qualifications: Education/Experience:
- Doctor in Veterinary Medicine Degree
- 3-5 years of clinical experience, preferred
Skills:
- Exceptional communication skills, both written and verbal
- Excellent time-management and delegation abilities
- Exercises sound judgment and demonstrates exemplary decision-making skills
- Professionalism and courtesy in all interactions with others
- Well-developed interpersonal skills
The list of essential functions, as outlined in this job description, is intended to be representative of the tasks performed within this classification. The omission of any job function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position.
PetVet Care Centers, Inc. is one of the nation’s leading operators of veterinary hospitals for companion animals. The company operates over 450 hospitals across multiple states and employs over 11,000 people including over 800 veterinarians. Since its inception, PetVet has been structured around a model that is focused on developing a partnership between the hospitals and the company and providing the highest quality medicine and service.
PetVet is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law. EOE, M/F/D/V
PetVet respects your privacy and is committed to protecting your personal information. Please see our privacy notice for additional information about our data practices.
Why Consider Our Stockton Hospital?
At Bear Creek Veterinary Hospital, our team members all share the same passion for making and keeping animals healthy.
Our hospital truly is an excellent place to work, with a highly skilled team focused on 'best in practice' veterinary care.
We are very supportive of individuals looking to grow their veterinary careers and look forward to hearing from you.
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We invite you to explore your veterinary career options with Bear Creek Veterinary Hospital, where you'll be a respected member of a team that loves animals and values the contributions from every individual on the team.- Bear Creek Veterinary Hospital Team